Short & Modular Courses
TBA
TBA
30 Hours
Face-to-Face (Classroom Teaching)
This course prepares participants, with many Theorical lessons and hands-on practice of Emotional Intelligence competencies in effectively communicating with staff, colleagues, and customers.They include building and improving self-awareness, management and direction through the practice of Emotional Intelligence elements, as well as practicing infusion into frontline applications.Such skills are crucial for swiftly resolving workplace conflict and, ultimately, nurture healthy workplace relations in the long run. Furthermore, they can be applied to empathetically handle those experiencing stress and personal grief. Overall, participants can boost their Communication skills with staff/colleagues and create meaningful dialogues.
91pro视频
500 Dover Rd Singapore 139651
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