Overview
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Course Date:
TBA
11 Nov 2025 to 12 Nov 2025
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Registration Period:
TBA
9 Sep 2025 to 19 Oct 2025
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Duration/Frequency:
14 Hours
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Mode of Training:
Face-to-Face (Classroom Teaching)
Course Objective
This course explores the nuances of writing emails, memos, meeting minutes, and letters with a focus on leveraging Generative Artificial Intelligence (GenAI) to enhance workplace communication. Participants will learn how to use AI tools for crafting complete, concise, clear, courteous, and correct-tailored documents to intended purposes, audiences, and context. They will also discover how the technology can identify key points and emphasise them to strengthen the persuasiveness of their writing, while structuring content to capture the reader's attention. Additionally, common grammar mistakes, in business writing, are addressed. Interactive activities, quizzes, practical exercises, case studies, and role-plays will facilitate hands-on experience in applying AI-assisted writing techniques to real-world workplace scenarios.
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