Overview
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Duration/Frequency:
7hrs/ 1 Day (9am to 5pm) - Open only for 91proÊÓÆµ staff
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Mode of Training:
Face-to-Face (Classroom Teaching)
*Please note that once the maximum class size is reached, online registration will be closed. You may register your interest and be notified if there is a new run.
Course Objective
In today’s modern Business environment, Develop long-term relationships with partners and clients is vital to thrive. Conversely, such relationships can break down due to ineffective negotiations and conflict management. Furthermore, Negotiation and Conflict Resolutions are complex processes, but effectively applying principles, underpinning negotiation and conflict resolution, can enhance relationship building, both professionally and personally.
The objective of this course is to equip participants with necessary skills to:- Identify causes of conflicts
- Swiftly Manage and respond to conflicts
- Strategically Apply conflict resolution strategies